General Sessions Industry and Business

DEMYSTIFYING THE ACCT OPERATIONS & TRAINING STANDARDS – IB33


302C RCC February 7, 2020 8:30 am - 10:00 am

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John Winter

*This is the condensed version of PRE16*
This session will explain the structure and content of the ACCT Operation and Training standards and provide insights into how these standards can be used to guide the development of local operating procedures and in-house staff training programs.

Learning Objectives:

Understand the structure and content of ACCT Operation & Training Standards Determine how the standards might be used to guide development of local operating procedures Determine how the standards might be used to guide development of in-house staff training programs.