General Sessions Operations and Management

Emotional Intelligence for Internal Regulation – OM17

205 RCC February 8, 2020 2:45 pm - 4:15 pm

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Elise Smith

The purpose of this workshop is to learn and use emotional intelligence theories to promote internal regulation. Attendees will learn why staff do not self-regulate, and how to create an organizational culture that promotes internal regulation. Ways to correct negative cultures will also be considered. Specific methods for developing self-regulating cultures will be brain stormed.

Learning Objectives:

Basic emotional intelligence theories will be taught.

The relationship between emotions and and internal regulation will be discussed.

Attendees will brainstorm methods to promote internal regulations.