Facilitation and Programming General Sessions

The 8 Guidelines for Facilitation – FP37

306A RCC February 7, 2020 2:45 pm - 4:15 pm

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MacKenzie Smith

At Synergo, our Programming Department is only as good as the quality of experience we deliver. Influenced by standards, industry common/best practice, and communal experience, The 8 Guidelines of Facilitation outline a quick-reference guide to ensure that we adhere to the commitments we make to our participants/guests when delivering a program or tour. These guidelines are intentionally developed to be applicable for working with all age groups and specific needs, with site-specific transferability for use on traditional challenge courses, commercial zip line tours, and aerial adventure parks.

Learning Objectives:

Participants will walk away with the knowledge of how our actions affect participant experience, a deeper understanding of how to implement challenge-by-choice and the ability to apply these guidelines to any group.