ACCT reserves the right to audit all registrations. Should the individual register him or herself in an incorrect registration category or with a discount code to which they are not entitled to use, ACCT will reassign the delegate to the appropriate registration category. Any fees or additional costs outstanding as a result of the reassignment of the registration category need to be paid in full prior to registration onsite.

Your registration is not complete until payment is received. Registrations must be complete in order to lock in your rate. Registrations are considered complete when payment is received by the ACCT office.  Check payments will not be accepted after January 13 ^th, 2023.

Cancellation Policy:

Cancellations must be submitted in writing by email to melissa@acctinfo.org. All cancellations received by ACCT on or before January 13, 2023, are entitled to a refund, minus a $150.00 processing fee. Cancelling a paid registration in order to accept a complimentary or discounted registration is only allowed on or before January 13, 2023, and will be subject to the $150.00 processing fee. No refunds or credits will be given to registrants who cancel after January 13, 2023, or who fail to attend the Conference – absolutely no exceptions will be made for any reason, including illness, medical, family emergencies, or weather conditions. Substitutions for paid registrants may be made at any time. However, written notice is required, and for complete accuracy, must include all pertinent changes for the substituting attendee. Should a full refund for the registration fee be required to the original attendee’s credit card, then all required credit card information for substituting attendee must be provided in order for the new transaction to be processed at the same time. No payment changes will be accepted at a later date. Service Crew applicants please see application form for waivers and exceptions. Should ACCT be forced to cancel the event all registered attendees shall receive a full refund. Any exceptions to this policy must be approved by the ACCT Events Director and Executive Director.

Third-Party Administrative Fee

All registrations will be charged a $4.75 CVENT processing fee.