General Sessions Operations and Management

Complacency in the Aerial Tourism Industry – OM12

E146 - Oregon Convention Center February 11, 2023 8:30 am - 10:00 am

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Ash Duarte

Workshop Description

Complacency is an never ending battle. In an industry that revolves and thrives off of safety and technical practices. Come learn how together we can work to keep complacency at bay. By understanding it at a deeper level, and learning techniques to combat the evolutionary adaptation of our minds.


Learning Objectives

1. Learn a brief history of complacency.
2. Will learn the scientific purpose of complacency.
3. cause and effects of complacency.
4. Techniques to combat complacency.
5. Practical world understanding of complacency.
6. How it effects out staff and ourselves.
7. Additional thoughts/discussion.