Advanced Content Tier Basic Content Tier Commercial and Recreational Use Focus Intermediate Content Tier Operations and Management

Staff Retention Strategies Using Automation, Technology – OM8

E142 - Oregon Convention Center February 11, 2023 8:30 am - 10:00 am

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Megan Langer

Workshop Description

The great resignation is upon us and it’s become increasingly important to pay attention to each detail of employee happiness. Eliminating mundane tasks that automation and technology can take on, while also improving operations, can have a surprisingly positive effect on staff satisfaction (more than pay!) In this workshop, we’ll cover over a dozen specific tools to implement for success.

Learning Objectives

1. Key ways to automate more business processes & reduce staff workload
2. Tools & resources that enable customers to plan & manage reservations themselves
3. How to utilize business intelligence data & reports to predict staffing & scheduling needs