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Words (and No Words) Matter – OM4

E144 - Oregon Convention Center February 11, 2023 8:30 am - 10:00 am

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Charles Lee Mudd Jr.
Keith Jacobs

Workshop Description

This workshop will explore the benefits and pitfalls of written and spoken words used throughout common challenge course industry practices. We will focus on oral and written agreements and contracts entered into between parties as well as the language used within marketing documents, inspection reports, and operation manuals. Additionally, we will discuss comments verbally shared during operations, inspections, or training.

Learning Objectives

  1. Depart with guideposts and guidelines on how and when to include certain matters in written or electronic document
  2. Understand the nuances of choosing words and their meanings
  3. Be able to better draft agreements and understandings (or not) between parties